Terms & Conditions

Just Ribbons & Rosettes Privacy Policy

Introduction

Just Ribbons & Rosettes regards Customer Privacy as an important part of our relationship with our Customers. The following Privacy Policy applies to all Just Ribbons users and conforms to Internet Privacy standards. If you have questions or concerns regarding this Statement, you should ask us first .

Payment Information

Any expenses, costs or disbursements incurred in recovering any outstanding monies including debt collection fees and Solicitor costs shall be paid by the client, providing that those fees do not exceed the scale charges as charged by that Debt Collection Agency/Solicitor plus any out of pocket expenses.
A small Credit Card Fee is applicable to Credit Card Payments.
All Debt Collection Fees for Overdue Accounts are the responsibility of the Customer.
An Overdue Fee will be charged to unpaid Accounts.

Collection of Information

In order to use the Just Ribbons & Rosettes website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Just Ribbons & Rosettes is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Just Ribbons & Rosettes customers is required in order to provide you with our products and/or services, and the highest level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us on our Contact Us web form.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at the Just Ribbons & Rosettes Contact Us web form.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as Name, Email, Telephone Contact and Postal Address). We use this information for billing purposes and to fill your Orders. If we have trouble processing an Order, we will use this information to contact you.

Communications

Just Ribbons & Rosettes uses personally identifiable information for essential communications, such as Emails, Accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a Customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at the Just Ribbons & Rosettes Contact Us web form. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Just Ribbons & Rosettes may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Just Ribbons & Rosettes does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Just Ribbons & Rosettes site to external entities are not covered within this Policy. The Terms and Conditions set out in this Privacy Statement only cover the domain name of the Just Ribbons & Rosettes website.

Changes to Privacy Policy

If we decide to change our Privacy Policy, we will post those changes to this Privacy Statement, the Homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here, by Email, or by means of a notice on our Homepage.

Just Ribbons & Rosettes Delivery Policy

After ordering online, you will receive an email confirmation containing details of your Order (if you have provided your email address). We will confirm receipt of your Order by compiling your Invoice soon after.

We will send your goods via “Australia Post” – normally in either Parcel Post Satchels or Express Post Satchels enabling Tracking Identification for your benefit and ours.

This same Policy applies to Orders placed via email.

If you wish to query a delivery status please contact us at our Contact Us page.