How to Order
The information needed for any Order begins with the colour and width of ribbon. As well, your choice of text colour and, in the case of Sashes, the fringing or trim colour if required.
Next, you will need to choose the length of your ribbons or sashes to achieve the look you want.
Colour choices are shown on each product page but there are many others in our range as well, with new colours arriving and available all the time. These are a guide for you to see what may work best when you ”play” within the Ribbon Designer. Please just ask if you don’t see the colour you require.
We are more than happy to help and guide you with choices if you are unsure of what combinations look and work best. Almost anything is possible and all combinations look great!!!
Should you need help with any aspect of your Order, or have any questions regarding placing an Order,
please call 0457 070 828 or email firstname.lastname@example.org to discuss your requirements.
Postage & Packing Fees are individual to each Order and we try our best to keep it to a minimum.
We look forward to hearing from you soon!!!
Please Note: Once orders are placed an invoice is issued and your order is placed in line for processing according to the date required. All orders are to be fully paid PRIOR TO DISPATCH.
Payment by Direct Deposit (Electronic Funds Transfer) is our preferred option; however we do offer Credit Card facilities as well as Cheque/Money Orders.
A small Credit Card Fee is applicable to Credit Card Payments.
All Debt Collection Fees for Overdue Accounts are the responsibility of the Customer.
An Overdue Fee will be charged to unpaid Accounts.
Orders placed with 2 weeks or less notice incur a $50 ‘Rush fee’ and orders with less than 4 weeks notice of the event will incur a ‘Rush Fee’ of $20 as existing orders will need to be delayed due to new ‘urgent’ jobs.
After ordering online, you will receive an email confirmation containing details of your Order (if you have provided your email address). We will confirm receipt of your Order by compiling your Invoice in the coming days.
Full payment of your invoice is required prior to dispatch of your order.
We will send your goods via “Australia Post” – normally in either Postal Satchels or Express Post Satchels enabling Tracking Identification for your benefit and ours.
This same Policy applies to Orders placed via email.
Once orders have been dispatched they are out of our control with the delivery timeframes which is why tracking numbers are beneficial.
If you wish to query a delivery please contact us at our Contact Us page.